FAQ’s

An Ocean 3D interactive tour can help people ‘know before you go’, and feel more comfortable with a new or unfamiliar location in advance. This is increasingly referred to as ‘pre-familiarisation’ by accessibility/ disability specialists. More information here. Our tours are an interactive 360° photorealistic representation of a location that can be accessed on almost any smartphone, tablet or desktop with a Wi-Fi or 4/5G connection.  There are no apps to download or extra hardware to buy. This allows end-users to virtually explore and plan their journeys to a location in advance, anywhere in the world, 24/7. A proven solution to increasing business, customer engagement. Our tours are also compatible with Oculus™/ Meta™ VR headsets. All of our new tours are supplied with AVA Access™ patented WCAG compliant (Internationally recognised accessibility standards) user interface. Contact us for more information

Many people like to plan a journey in advance but, for people with physical and hidden conditions the ability to remotely plan a journey to an unfamiliar or new location well in advance can be an absolute necessity (“where are the toilets?”… “is the ramp wide enough for my wheelchair?”… “Are the disabled changing facilities suitable for my son?”). A legal opinion by Internationally respected Human Rights and Employment barristers, Doughty Street Chambers in 2021 on the use of virtual tours as an anticipatory need or reasonable adjustment is available on request. Contact us for more information

Easy! We supply a few short lines of html iframe code, which you simply cut and paste into your website. It uses iframe code that is compatible with the vast majority of websites. Contact us for more information

This can vary depending on the level of detail required (the number of scan positions – a 1,000m² sports hall can be scanned a great deal more quickly than 1,000m² of museum space with hundreds of exhibits). However, if the location is ready for scanning when we arrive and does not involve restricted access points, we aim to scan up to 1,000M² per working day, per technician. Larger areas can have several technicians working on the same project, which reduces time-on-site disruption. For context, The Royal Institute of British Architects estimates the floor area of the average new three-bedroom home in the UK to be 88M². Contact us for more information

The largest single tour we have created to date was of the 26-acre UNESCO World Heritage Site at Wheal Martyn Clay Museum. We believe this may be the largest single tour in the world using this technology. However, we recommend that larger tours are split into multiple, linked, tours for a better user experience. Scanning out of doors requires dry weather. Contact us for more information

We position our scanners and cameras in as many locations throughout your space as required to give the best immersive experience for your tour. Each scan position represents a location someone might wish to stand, or sit, in the physical location itself. We try to ensure that these ‘footsteps’ follow a logical pattern which is then stitched together; much like stop go animation film creation but in 3 dimensions. We then annotate your tour ready for publication to the world or, a secure password protected audience. Contact us for more information

We are constantly adding new functions to our tours with current embeddable content including, wayfinding, patented WCAG compliant overlay, static written information, multimedia (audio, video, 3D models etc.), Google maps, shopping-cart software, external URL links and location triggered events. Contact us for more information

It’s a very common question we receive but, most people are pleasantly surprised when they receive their quotation. Dependent on location, size and complexity of a location (we also work Internationally) a typical tour for a standard 3 bedroom semi-detached home starts at £350, whereas a college complex or airport of several thousands of square meters will cost significantly more. There is also an annual hosting and support charge per tour. All of our newly created tours come with AVA Access patented overlay which provides screen reader integration, alternate navigation and other accessibility features. We also offer a range of pricing and invoicing options. Contact us for a free estimate or firm quotation.

Yes! We can edit existing and add new content very quickly with real-time publication and tour updates. For larger clients, we also offer secure direct access and training for a nominated member of your team with 24/7 editing ability. Contact us for a free estimate or firm quote.Contact us for more information

Yes. We regularly use a CAA approved and highly experienced professional drone operator, Duncan Scobie, to create static aerial photography and dynamic video which can be linked to within the tour or, used to create a highly impressive aerial navigation webpage. Contact us for more information

Yes! We can supply the data we capture in a number of formats and file types. Schematic floor plans, BIM files, TruePlan™ for Exactimate™ E57 files, Matterpaks™ and more. Please enquire for specific projects and pricing. Contact us for more information

Our tours work on most 4G/5G or Wifi connected smartphones, tablets and desktops and are also compatible with Meta™ (formerly Oculus™) VR headsets. Contact us for more information

Yours! We are pretty much global*. Our current client list extends from the UK to the Mediterranean and the Mexican border in the USA.

*Certain countries are excluded due to technology bans.

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